PURPOSE OF THE ROLE
As a Customer Logistics Leader, you will be responsible for analyzing and optimizing the supply chain, working with key accounts, and implementing solutions that increase product availability, service levels, and cost effectiveness. Your actions will have a real impact on business results and customer satisfaction.
YOUR NEW KEY RESPONSIBILITIES:
- Lead and support the implementation of Joint Business Plans (JBP) and Joint Value Creation (JVC) initiatives.
- Analyze and improve supply chain processes to enhance service levels and reduce costs.
- Manage cross-functional projects including new product launches, logistics changes, and promotional activities.
- Monitor and optimize key metrics such as DIFOTAI, Case-fill rate, and Cost to Supply.
- Collaborate closely with Sales, Distribution, Planning, and Logistic teams to ensure seamless operations.
- Conduct root cause analysis and implement mitigation plans for out-of-stock (OOS) issues
- Prepare and deliver regular performance reports.
- Drive innovation and continuous improvement in logistics and customer service processes.
- Utilize SAP/BW and EDI systems for order management and data analysis.
ARE THESE YOUR SECRET INGREDIENTS?
- Educational Background: University degree in business, logistics, or a related quantitative field.
- Professional Experience: 3–5 years in FMCG or a similar logistics role, with proven expertise in supply chain planning and order fulfilment.
- Analytical & Problem-Solving: Strong analytical mindset with the ability to identify issues and implement effective solutions.
- Leadership & Decision-Making: Demonstrated leadership skills and sound decision-making capabilities.
- Customer Orientation: Strong customer focus with excellent relationship-building and communication skills.
- Technical Proficiency: Skilled in Microsoft Office (Excel, Word, PowerPoint); experience with SAP and EDI systems is a plus.
- Adaptability & Innovation: Comfortable with change and proactive in driving process improvements and innovation.
- Language Skills: Proficiency in English (minimum B2 level) and local language in native or bilingual proficiency.
WHAT WE OFFER:
- Medical Care: employees have an opportunity to enroll for a health insurance plan. Through health insurance, it's possible to cover the costs of doctor's visits, hospitalization, vaccination, dental care, and also to apply for sports or other well-being activities compensation.
- Fruit for employees: we provide fresh, seasonal fruits at all our locations.
- EAP (Employee Assistance Program): 24/7 access to free consultation and assistance for employees and their family members in dealing with personal and professional problems and challenges.
- Flexible working conditions: work from home, shorter Fridays, hybrid model, ability to start your working day between 7 am and 10 am
- Financial benefits: compensation for childbirth, school support, graduation, marriage.
- Additional days off for taking up annual leave: if you use all your annual leave each year, you will receive up to 3 additional days off.
- Lunch cards: the lunch card, which we subsidize every month, will allow you to purchase meals at your favorite places.
- In-kind: Every month you will receive Coca-Cola products.
THINK YOU’VE GOT THE SECRET INGREDIENT?
At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, colour, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
